Privacy Statement: Collection and Use of Personal Information

At Champion Contested Wills, we prioritize the privacy of your personal information. We adhere to the National Privacy Principles outlined in the Privacy Act 1988 (as amended). Here’s what you need to know:

  1. Collection of Personal Information:
    • We collect only necessary personal information from you or your authorized representatives. This collection is essential for fulfilling our legal obligations while acting as your representatives.
    • Personal information includes details from which your identity can be ascertained (e.g., home or business address, date of birth, phone number).
  2. Purpose of Personal Information:
    • We use your personal information for the following purposes:
      • Acting as your legal representatives during your current and future matters.
      • Facilitating written and verbal communication related to your legal affairs.
      • Any other service directly linked to our representation of you.
    • Please note that this may involve sharing your information with third parties.
    • Additionally, we may use your personal information for secondary purposes, such as:
      • Communicating relevant information.
      • Notifying you of legal changes.
      • Sharing details about seminars and events associated with Champion Contested Wills.
      • Statistical analysis.
  3. Disclosure of Personal Information:
    • We only use your personal information for the purposes outlined in this statement or directly related purposes.
    • We do not trade, sell, or lease your information.
    • In specific circumstances, we may disclose information to third parties, including:
      • Barristers and experts when seeking opinions.
      • Professional or trade associations (if you’re a member) for necessary documentation.
    • We seek your consent for direct marketing activities.
  4. Access and Alterations:
    • You have the right to access the personal information we hold about you.
    • To request access, call our Offices on Call our Director on 0481 523 372 available between 7am and 10pm
    • Call 02 8324 7512 for our Edgecliff and Parramatta offices between 8am and 6pm
    • Call 1300 229 180 for Queensland enquiries between 8am and 6pm
    • We’ll acknowledge your access request within fourteen days.

Handling of Requests and Security of Personal Information

  1. Response Time:
    • If your request is straightforward, we aim to respond within fourteen (14) days.
    • Unless exceptional circumstances apply, we guarantee a response within a maximum of thirty (30) days.
  2. Security Measures:
    • Champion Contested Wills takes reasonable steps to secure your personal information.
    • Most of your data is stored electronically, with password protection ensuring authorized access by our staff.
  3. Feedback and Concerns:
    • If you’re dissatisfied with how we’ve handled your personal information:
      • First, contact the person managing your matter.
      • If needed, reach out to our office manager for further investigation.
    • You can contact the person handling your matter at our Offices on Call our Director on 0481 523 372 available between 7am and 10pm
    • Call 02 8324 7512 for our Edgecliff and Parramatta offices between 8am and 6pm
    • Call 1300 229 180 for Queensland enquiries between 8am and 6pm
  4. For unresolved issues, consider contacting the Federal Privacy Commissioner.
  5. Website and Cookies:
    • Our website uses anonymous cookies.
    • Personal information (such as your name and email) is collected only with your consent.
  6. Thank You:
    • We appreciate your trust as our client.
    • Rest assured, we prioritize the confidentiality of your personal information.
    • Learn more about your rights under the Privacy Act at OAIC’s website.
    • Thank you for entrusting us with your legal matters. If you have any further inquiries, feel free to reach out!